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 bc211 is a Vancouver-based nonprofit organization that specializes in providing information and referral regarding community, government and social services in BC. The BC211 help line services include 211, the Alcohol and Drug Information and Referral Service (ADIRS), VictimLink BC, and the Youth Against Violence Line. 

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Community Resources

City of Victoria

 

City Services for Residents

website

Kitchen scraps, garbage & recycling pick ups, leaf pick up schedule, branch chipping, graffiti hotline


Building and Renovating

website

Development and zoning, permits, inspections, forms and applications


Emergency Preparedness

website

Sign up for VicAlert, Tsunami preparedness, earthquake readiness, workshops.


Parking

website


Property Taxes

website


Utilities

website


Connect with the City

website

Provide feedback, Citizen Engagement framework, bi-weekly newsletter, City Blog, Council Highlights 


Arts & Culture

 

City of Victoria 

website

Create Victoria Master Plan, Artist in Residence, Indigenous Artist in Residence, Public Art, filming permit, book an outdoor venue


Greater Victoria Public Library 

website


Art Gallery of Victoria

1040 Moss Street

250-384-4171 website


Vancouver Island School of the Arts

950 Kings Road, 2nd floor

250-380-3500 website


Fernwood (and Oaklands!) Art Stroll

website


City of Victoria Block Party Guidelines

website / guidelines / application 


My Great Neighbourhood Grant 

website

Up to $5000 for neighbourhood, resident led initiatives! 


Neighbourhood Small Grants

website

Up to $500 for resident led neighbourhood initiatives! 

Seniors

 

Seniors Serving Seniors: Seniors Directory 

Suite 209, 1027 Pandora Avenue, Victoria, BCV8V 3P6

(250) 413-3211

website


James Bay New Horizons 

234 Menzies St 

250-386-3035 

Mon - Sat 9am-4pm Senior Reassurance: 250-386-4432

 website


Island Deaf & Hard of Hearing Centre 

130-1555 McKenzie Ave 250-592-8144 Employment and hearing aids services for deaf and hard of hearing seniors and adults. website


Silver Threads

2340 Richmond Rd 250-388-4268 Mon-Fri 8:30-4pm Seniors activities and counselling website


Cook Street Activity Centre

380 Cook Street250-384-6542 website 

Substance Use Services & Support

 

Umbrella Society

250-380-0595

website


Withdrawal and Detox Services

website


Island Health: Addictions and Substance Use Resources

website


Aids Vancouver Island

250-384-2366  website

harm reduction supplies, information, Naloxone training


SOLID

250-298-9497

website

harm reduction, needle disposal, peer support, Naloxone training

Street Survival Guide

see page 5 

Food Banks

 

Mustard Seed

625 Queens Ave

250-953-1588

 website


Salvation Army Stan Hagen Centre

2695 Quadra Street

250-386-8521

fresh fruits and vegetables Monday, Wednesday, Thursday, and Friday starting at 2pm.


Living Edge: Fresh Food Distribution

various locations all around Victoria

250-385-8915

website


Fernwood Neighbourhood Resource Group

1240 Gladstone Ave250-381-1509

website

free bread every other Thursday  

Free Meals in Victoria

 

Oaklands Community Dinner

2827 Belmont Ave

250-370-9101

website

last Sunday of every month (except July & August), 4:30-6:30pm 


Rainbow Kitchen

500 Admirals Road

250-384-2069

website

open at 8am with coffee and cold breakfast, lunch served at 12pm


Our Place

919 Pandora Ave

250-388-7112

website

see website for meal times


Mustard Seed

625 Queens Ave

250-953-1588 website

daytime drop in, family meals, and more. See website for meal times


Fernwood Neighbourhood Resource Group

1240 Gladstone Ave

250-381-1509

website

Community meals on Mondays, youth and student meals on Wednesdays  

Leisure & Recreation

 

City of Victoria

website

Youth Leaders in Training (YLIT), City of Victoria Summer Camps


Crystal Pool

2275 Quadra Street 250-361-0732

 website


Cedar Hill Recreation Centre

770 Vernon Ave

250-475-1775

website


YMCA

851 Broughton St.250-386-7511 

website


LIFE Pass

website

Annual credits for eligible low-income individuals to use towards recreational programs and services 


 

Active Living Guide

website


Community and Seniors Centres

website


Public Tennis Courts

website


Sports Fields

website


City of Victoria Parks map

website


Free CRA Tax Clinics

website 


Walk On, Victoria

Report a tripping hazard, accessibility issue, snow or ice on municipal property, any other walkability issues right to you local government

website

Housing

 

Greater Victoria Housing Society 

2326 Government St. 250-384-3434  website


BC Housing

604-433-2218 website


Tenant Resource & Advisory Centre

Tenant Infoline: 604-255-0546 

website


Landlord BC

830B Pembroke Street 250-382-6324

website


City of Victoria

website

Victoria Housing Strategy

Renter's Advisory Committee

Short Term Rental Regulations

Garden Suites

Secondary Suites

Homelessness Initiatives  

Emergency Shelters

 

Street Survival Guide

website

information about emergency housing, food banks, harm reduction, showers, laundry, harm reduction, legal support, and more


Rock Bay Landing

535 Ellice St

250-383-1951 Bed signup until 2:45pm 19+ pets ok 


Salvation Army ARC 

525 Johnson St

250-384-3396 Men only, 19+ Free dorm beds for 10 day stay. Daily rate for dorm beds or $550/month includes meals 


The Arbutus 

2915 Douglas St (around back) 

250-360-0093 24 /7 Co-ed and women’s only (trans* inclusive) Pets allowed 


Sandy Merriman House 

809 Burdett Ave 250-480-1408

 Bed sign up starts at 7:30am. Beds assigned at 2:00pm. For women at risk/experiencing homelessness, including trans women, gender fluid & non-binary people, 19+

The Cridge Transition House 

250 479-3963 (24/7) A safe place for self-identified women with or without children who are escaping violence or abuse in their homes. 


Out of the Rain Youth Shelter 

250-415-3856 Youth 15-25 Oct 15 to Apr 15 9pm-8am Pets allowed (refer to schedule to confirm) website


Kiwanis Emergency Shelter 

2117 Vancouver St 250-386-8282 Youth 13-18 Counsellors, meals, laundry & hygiene supplies. Youth & family mediation available. Open 24/7 


Threshold Housing Society

250-383-8830 website

Youth