bc211 is a Vancouver-based nonprofit organization that specializes in providing information and referral regarding community, government and social services in BC. The BC211 help line services include 211, the Alcohol and Drug Information and Referral Service (ADIRS), VictimLink BC, and the Youth Against Violence Line.
City Services for Residents
Kitchen scraps, garbage & recycling pick ups, leaf pick up schedule, branch chipping, graffiti hotline
Building and Renovating
Development and zoning, permits, inspections, forms and applications
Emergency Preparedness
Sign up for VicAlert, Tsunami preparedness, earthquake readiness, workshops.
Parking
Property Taxes
Utilities
Connect with the City
Provide feedback, Citizen Engagement framework, bi-weekly newsletter, City Blog, Council Highlights
Contact our City Council Liaison
Ben Isitt
Email: bisitt@victoria.ca
City of Victoria
Create Victoria Master Plan, Artist in Residence, Indigenous Artist in Residence, Public Art, filming permit, book an outdoor venue
Greater Victoria Public Library
Art Gallery of Victoria
1040 Moss Street
250-384-4171 website
Vancouver Island School of the Arts
950 Kings Road, 2nd floor
250-380-3500 website
Fernwood (and Oaklands!) Art Stroll
City of Victoria Block Party Guidelines
website / guidelines / application
My Great Neighbourhood Grant
Up to $5000 for neighbourhood, resident led initiatives!
Neighbourhood Small Grants
Up to $500 for resident led neighbourhood initiatives!
Seniors Serving Seniors: Seniors Directory
Suite 209, 1027 Pandora Avenue, Victoria, BCV8V 3P6
(250) 413-3211
James Bay New Horizons
234 Menzies St
250-386-3035
Mon - Sat 9am-4pm Senior Reassurance: 250-386-4432
Island Deaf & Hard of Hearing Centre
130-1555 McKenzie Ave 250-592-8144 Employment and hearing aids services for deaf and hard of hearing seniors and adults. website
Silver Threads
2340 Richmond Rd 250-388-4268 Mon-Fri 8:30-4pm Seniors activities and counselling website
Cook Street Activity Centre
380 Cook Street250-384-6542 website
Umbrella Society
250-380-0595
Withdrawal and Detox Services
Island Health: Addictions and Substance Use Resources
Aids Vancouver Island
250-384-2366 website
harm reduction supplies, information, Naloxone training
SOLID
250-298-9497
harm reduction, needle disposal, peer support, Naloxone training
Street Survival Guide
Oaklands Pantry (every Sunday)
#1-2827 Belmont Ave
250-370-9101
Mustard Seed
625 Queens Ave
250-953-1588
Salvation Army Stan Hagen Centre
2695 Quadra Street
250-386-8521
fresh fruits and vegetables Monday, Wednesday, Thursday, and Friday starting at 2pm.
Living Edge
Fresh Food Distribution
various locations all around Victoria
250-385-8915
Fernwood Neighbourhood Resource Group
1240 Gladstone Ave
250-381-1509
free bread every other Thursday
Oaklands Community Dinner
2827 Belmont Ave
250-370-9101
Rainbow Kitchen
500 Admirals Road
250-384-2069
open at 8am with coffee and cold breakfast, lunch served at 12pm
Our Place
919 Pandora Ave
250-388-7112
see website for meal times
Mustard Seed
625 Queens Ave
250-953-1588 website
daytime drop in, family meals, and more. See website for meal times
Fernwood Neighbourhood Resource Group
1240 Gladstone Ave
250-381-1509
Community meals on Mondays, youth and student meals on Wednesdays
City of Victoria
Youth Leaders in Training (YLIT), City of Victoria Summer Camps
Crystal Pool
2275 Quadra Street 250-361-0732
Cedar Hill Recreation Centre
770 Vernon Ave
250-475-1775
YMCA
851 Broughton St.250-386-7511
LIFE Pass
Annual credits for eligible low-income individuals to use towards recreational programs and services
Active Living Guide
Community and Seniors Centres
Public Tennis Courts
Sports Fields
City of Victoria Parks map
Free CRA Tax Clinics
Walk On, Victoria
Report a tripping hazard, accessibility issue, snow or ice on municipal property, any other walkability issues right to you local government
Rental Assistance Program (BC Housing)
The Rental Assistance Program provides eligible low-income working families with cash assistance to help with their monthly rent payments.
Shelter Aid for Elderly Renters (SAFER)
Lower income seniors renting in the private market may be eligible for a rent supplement through SAFER.
Greater Victoria Housing Society
2326 Government St. 250-384-3434 website
BC Housing
604-433-2218 website
Tenant Resource & Advisory Centre
Tenant Infoline: 604-255-0546
Landlord BC
830B Pembroke Street 250-382-6324
City of Victoria
Street Survival Guide
information about emergency housing, food banks, harm reduction, showers, laundry, harm reduction, legal support, and more
Rock Bay Landing
535 Ellice St
250-383-1951 Bed signup until 2:45pm 19+ pets ok
Salvation Army ARC
525 Johnson St
250-384-3396 Men only, 19+ Free dorm beds for 10 day stay. Daily rate for dorm beds or $550/month includes meals
The Arbutus
2915 Douglas St (around back)
250-360-0093 24 /7 Co-ed and women’s only (trans* inclusive) Pets allowed
Sandy Merriman House
809 Burdett Ave 250-480-1408
Bed sign up starts at 7:30am. Beds assigned at 2:00pm. For women at risk/experiencing homelessness, including trans women, gender fluid & non-binary people, 19+
The Cridge Transition House
250 479-3963 (24/7) A safe place for self-identified women with or without children who are escaping violence or abuse in their homes.
Out of the Rain Youth Shelter
250-415-3856 Youth 15-25 Oct 15 to Apr 15 9pm-8am Pets allowed (refer to schedule to confirm) website
Kiwanis Emergency Shelter
2117 Vancouver St 250-386-8282 Youth 13-18 Counsellors, meals, laundry & hygiene supplies. Youth & family mediation available. Open 24/7
Threshold Housing Society
250-383-8830 website
Youth
Oaklands Community Centre
Reception Hours: Monday-Friday from 9:30 am - 1 pm, 2pm - 5pm
#1-2827 Belmont Avenue
Victoria, BC V8R 4B2
T: 250-370-9101 F: 250-370-9102
Oaklands Neighbourhood House
Little Acorn Hours: Monday-Friday from 7:30 am - 5:30 pm
2629 Victor Street
Victoria, BC V8R 4E3
T: 250-370-9101 F: 250-370-9159
BN: 882929946RR0001
Oaklands Community Association