Online REGISTRATION FAQs

If you are registering a child for an activity, please create your own account and not an account for your child. Once your account is created, you can add family members and register them in activities.

To create an account:

1.       Click create an account 

2.       Enter your first and last name, phone number, and email address then click continue

3.       Complete all required fields, marked with a red asterisk

         You can add an emergency contact and member notes as needed

4.       Create a user id and password

5.       Click submit

1.       Login to your account

2.      Click add household member on the left side of the screen

1.       Click forgot password

2.      Enter the email address you used to create your account

3.      Click submit

You receive an email with a temporary password. Sign into your account and you will be prompted to change your password.   

1.       Login to your account

2.      Click edit on the right side of the screen underneath your profile information

3.      Update required fields

4.      Click submit

Once you’ve created your online account, registration is easy.

1.       Click programs

2.      Select all programs 

3.      You can search for an activity by typing the name in the search box or use the filters on the left side to refine your search by age group and category

a.       Ensure you’ve selected the correct start date of the activity as we run multiple sessions of the same program over the year

4.       Click register now

5.       Select the correct member to register

6.       Select fee type

7.       Click save

Tip: Add another participant to the activity or add an activity to your cart and continue shopping by clicking on the appropriate links.

8.       Click checkout to confirm payment information and complete registration. Please note we accept Visa or Mastercard.

9.       You will receive a confirmation email from Rec Desk.

1.       From the shopping cart screen, click add new registration to select another activity

2.       Or click register another household member for this program

1.       You will not be able to register for an activity that is full, but you can add your name to the waitlist.

2.       If space becomes available, you will be contacted by phone and/or email. If we are unable to reach you, we will move to the next person on the waitlist.

You have successfully registered for a program, class, or activity when:

1.       You see a message stating that your order or registration was completed successfully OR

2.       You receive a confirmation email from Rec Desk.

1.       Login to your account

2.      Click see household calendar on the left side

We are currently not offering punch card memberships. Please note that punch cards never expire and are non-refundable. Punch cards may be transferred or shared between family members or friends. 

1.       Login to your account

2.       Click OCA Memberships

3.       Select Annual Membership and click enroll

4.       Select fee type

5.       Click which member(s) you are purchasing the membership for

6.       Click save

7.       Click checkout to confirm payment information and complete registration. Please note accept Visa or Mastercard.

8.       You will receive a confirmation email from Rec Desk.

To become a member of the Oaklands Community Association, you must live, work, or own property in the Oaklands neighbourhood.